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Common questions
How do reminders work?
On each person's page, choose how often you'd like to be in touch (for example, every 2 weeks). Fond sends at most one notification a day, at the time you choose in Settings, listing who's due and any birthdays or anniversaries coming up.
I'm not getting reminders.
In the app, tap the gear icon and make sure Daily reminder is on. Then check your iPhone's Settings → Notifications → Fond and make sure notifications are allowed. Reminders only arrive on days when someone is due or a date is coming up.
What does Pro include?
The free version reminds you about up to 3 people, including their birthdays and anniversaries, so you can try it with your closest people. Adding people, dates, notes and call logging have no limit. Pro is a one-time purchase that covers everyone. There's no subscription.
How do I get Pro back on a new iPhone?
Tap the gear icon, then Unlock Fond Pro, then Restore purchase. Make sure you're signed in to the same Apple Account you used to buy it.
How do I move my people to a new iPhone?
Your data lives on your iPhone and is included in your iPhone backups. When you set up a new iPhone from an iCloud backup, a computer backup, or Quick Start, Fond comes across with everything in it.
You can also move it yourself: in Fond, tap the gear icon, then Save a backup, and save the file to iCloud Drive. On the new iPhone, choose Restore from a backup in the same place.
Why wasn't a call added to someone's history?
Calls are logged automatically when you start them from that person's page in Fond and the call connects. Calls you make from the Phone app, calls that weren't answered, and calls you receive aren't logged. You can always add one yourself with Log.
How do I get a refund?
Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.
How do I delete my data?
You can delete any person from the People tab by swiping left on them. Deleting the app removes all of its data from your iPhone, though any backup files you've saved stay where you saved them. We don't store any of your data anywhere else.